EVANS CITY WATER AND SEWER AUTHORITY RESOLUTION
ON
BILLING AND COLLECTION
PROCEDURES
FOR THE WATER SYSTEM
RESOLUTION NO. 20181219-W
WHEREAS, Evans City Water
and Sewer Authority ("ECWSA"), by
Resolution No.
2018219-W approved
and adopted Sanitary
Sewer Rules and Regulations on _December 19th, 2018; and
WHEREAS, the following
billing and collection procedures are adopted by the Authority in furtherance of the purposes
of Resolution 20181219-W
NOW THEREFORE, be it resolved, that the Evans City Water and Sewer Authority hereby adopt the following billing
and collection procedures:
The following provisions supplement the Rules and Regulations aforesaid:
SECTION 6.06: Billing
and Collection Procedures
6.06.01 Billing
and Payment
Bills and
notices relating to the Water System shall be mailed and delivered to the
property Owner's address, or, where proper
arrangements have been made with the Authority, to the property
Owner's last address as shown on the billing books of the Authority and shall be due and payable on their stated due dates.
Bills may be paid in
person at the Authority's office during regular business
hours, by mail, by drop-off box at
the Authority's office, or through the Authority's
online payment program.
6.06.02 Meter Reading, Estimated Billing
The Authority will make regular Meter readings monthly, bi-monthly or quarterly. Bills
will be rendered as soon as practicable after the reading of the Meters.
When a property has been equipped
with a Meter, but an accurate Meter
reading cannot be obtained for any reason other than the conditions described in Section 6.07.03 of these Rules and Regulations, the quantity of water used will be estimated for billing purposes.
Estimated usage will be based
upon actual Meter readings from prior cycles or by such other fair and reasonable methods as may be established
by the Authority. Any necessary corrections shall be made in the next billing
period following an actual Meter reading.
6.06.03 Replacement of Meters
In the event a Meter malfunctions
or fails to provide an accurate reading
due to faulty and improperly
functioning mechanisms, and is in no part due to any negligent
actions by the property Owner, a new Meter must be secured from the
Authority and installed at no expense to the property Owner.
Where a Meter malfunctions or fails to provide an accurate reading due to the failure to maintain connected plumbing or is stolen, vandalized, or damaged by abuse or through
neglect, a new Meter must be secured from the Authority and installed at the expense of the property Owner. During the period
in which the Meter malfunctions or is absent under this scenario, the Authority shall assess double the sewage rental/rates/charges as set forth
in Section 6.03 of these Rules and Regulations. The
assessment shall continue until a Meter of a size, type, and setting is
approved by the Authority and is installed and operating properly. All
work related to the replacement of the Meter
pursuant to this paragraph shall be done at the expense of the property
Owner.
6.06.04 Liens,
Penalty and Interest
All Tapping
Fees, Reservation of Capacity Fees, Water System rentals/rates/charges, and any other amounts and penalties levied by
these Rules and Regulations shall be considered a debt due to the Authority and shall be a lien on
the property served.
If any current water and sewer bills are not paid in
full by their due dates,
a penalty of ten
percent (10%) of the current
charge will be added to such bills. If not paid within thirty (30) days after the due
date, the invoice, plus penalty,
shall bear interest at one and one- half percent
(1.5%) per month.
The costs of
removal, closing or shutting off of services, as well as the expenses of restoring any such services, as further discussed
under Section 6.07.06, shall likewise be a debt due to the Authority
and a lien on the property served which may be recovered through legal proceedings. A delinquent property Owner shall be liable
for all costs and attorneys' fees as incurred by the Authority in the event
such legal proceeding occurs.
6.06.05 Payment Arrangements
Owners whose accounts are not more than sixty (60) days in arrears are encouraged to enter into payment arrangements with the Authority.
Such arrangements will apportion the amount in arrears over a period of time, adding an amount to the sums billed for current
services. Eligibility and the
amount of payments shall be determined
on a case by case basis, weighing several factors such as: Owner's payment history; amount and
duration on the account's arrearage; and the classification of property
- Residential, Nonresidential, Commercial, or Industrial.
Owners who enter into payment
arrangements and thereafter comply with the terms of that arrangement will not
be subject to the termination of services or further collection proceedings.
Upon
breach of a payment plan arrangement,
the Authority shall not be authorized
to accept any further payment plans in order to avoid termination and shall
only be authorized to accept payment in full of all outstanding balances, including
current charges, penalties, and
interest.
6.06.06 Collection of Delinquent
Accounts; Termination of Service by the
Authority
as a
result of Nonpayment
Any account with charges more
than ten (10) days past due will be sent a reminder notice, which shall contain:.
A. the Owner's account number;
B. the total amount due an outstanding;
C. a request
to pay immediately;
D. the address of the delinquent Billing Unit;
E. warning that failure to pay will lead
to legal steps being taken against the
Owner that may
result in the termination of water and sewer services;
F. notification that unpaid water and sewer charges are a lien against the Owner's property; and
G. a statement that
payment arrangement plans may be made
available and a contact telephone number and/or e-mail address
for further information.
If any
water and/or sewer bill remains
unpaid fifty (50) days after the invoice has been delivered, and if no payment
arrangement has been made by the Owner, the Authority will initiate collection activity and
serve a notice of termination on the Owner's premises. This notice
shall state that the delinquent payment must be made, in full, by cash, certified
check, money order, or online payment program within three (3) business days, otherwise service will be terminated. Service will not be reinstated
until full payment of all delinquent charges, current charges, costs of terminating
and/or restoring services, and associated fees have been paid in full.
The
failure of an Owner to take action under this section shall result in the termination of services, provided that the Authority has complied with the provisions
set forth above,
and provided that such termination of services shall not be performed
on a Friday, Saturday, Sunday, bank holiday, day before bank holiday, any holiday
observed by the Authority or the day before any holiday observed by the Authority. All costs and fees incurred by the Authority in connection
with a service's termination and/or reinstatement shall be the responsibility of the Owner.
In the
event an Owner fails to pay any debts due to the Authority as mandated under
these Rules and Regulations, the Authority shall be authorized to remove, close, or shut off
the sewage connection. The Authority
shall also have the right to enter upon the Owner's property being serviced for
such purposes and to take any steps as may be necessary to accomplish such removal,
closing or shutting off of services.
6.06.07 Liability for Payment of Invoices
All invoices for Water System services, including current and late charges,
penalties, and interest, shall be the personal
responsibility of the Owner who has applied for the service.
In cases in which the customer
who has applied for services
is not the Owner of the property, the Owner must fully understand
that he, nevertheless, remains responsible
for the mentioned invoices, regardless
of where or to whom the invoices
are sent. Should the Owner desire
that the Authority conduct
business directly with the customer who has applied for services on the
property, the Owner and customer must sign a
form reflecting that the customer shall
be responsible for the invoices and further requesting that the Authority bill the customer.
The Authority shall notify
both Owner and customer
of an account with charges
more than ten (10) days past due and will provide such notification pursuant to Section
6.07.06 of these Rules and Regulations. For
purposes herein, a customer's
invoice shall be become overdue the day following the due date shown on the original
charge for the services provided.
ENACTED BY THIS RESOLUTION
DULY VOTED
ON AND APPROVED this
19th day of December 2018.
EVANS CITY WATER AND SEWER
AUTHORITY
By:
Edward
Tanski, Chairman
ATTEST:
Timothy Green, Secretary
(SEAL)